A Lesson in Hospitality: Our Genesis Team as a Blueprint

Genesis is rocking it! The letter below is from one of our guests. It’s a wonderful demonstration of the hospitality and care we strive for at Lavish Roots.

“I would just like to say how appreciative I am of the Genesis Culinary Team! Back around the end of September 2023, I injured my knee. I tore the Medial Meniscus in my right knee in half and damaged the ACL.

The Genesis team has gone out of their way to make my day easier, better and more fulfilled. Each day I get multiple warm smiles and hellos. Each day someone gives me a hand or goes out of their way to make things easier for me. I have had my plate served and carried to my seat, silverware and napkins handed to me, dirty dishes returned to the kitchen and even offered to get beverages for me. Then of course there is the conversation and concern shown towards my injury.

Thank You for the fantastic food! 🍲
Thank You for the excellent service! 👩‍🍳
Thank You for making my day, better! 🤩”

— A Very Happy Guest, Metamate

New Pins! A Message from Tawna about our Pin Program:

Hey Team!

Want to show a fellow teammate your appreciation, but not sure how? We can help with that! Our Pin program is a great way to show someone that you recognize their contributions to the team. The following pins are available by request at LRHospitality@meta.com. Anyone can request pins, so feel free to share your pin-preciation 😉.

Grateful Pin
Congratulations! You've been recognized for: showing up and being you. We are so GRATEful to have you on our team.

Fungi Pin
Congratulations! You've been recognized for: being fun. Your Enthusiasm and energy is appreciated more than you know.

Stellar Service Pin
Congratulations! You've been recognized for: going above and beyond the call od duty to provide incredible service to our guests.

Un-BEET-able Pin (This is a brand new pin!)
Congratulations! You've been recognized for: your unparalleled dedication. You're truly unbeatable in every endeavor you undertake.

Made With Love Pin (This is a brand new pin!)
Congratulations! You've been recognized: for putting love and care into everything you do.

Team Appreciations 🎉

From A Very Happy Guest, Metamate
Please tell Chef Deb those Pao de Queijo are amazing and that we all appreciate all their efforts.

From Joel Mertens
Wow...Just ate at Firefly. That fish was so good, the beets — amazing.     Everything was flavorful and colorful. Great job @William Ip and team!

From Leon Grigg, Safety Team
Hospitality expressed with gratitude nicely done. Grateful to be here and share this journey with you all 🙏. Photo from Leon:

From Joel Mertens
Wow! Genesis Team! @Karen Colin @Erica Dunham! Great job to you and your team and all you do to make differences like this!

From Homestead Team
At homestead yesterday we said goodbye to, Ashley, one of our team members. We hope to see her again soon!

A Message from Regence: Telehealth, See A Doctor Anytime, Anywhere.

Community Outreach

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February Birthdays & Anniversaries